1. What materials do you use to create your handmade products?

We use high-quality, eco-friendly materials sourced from local suppliers to create each handmade item. These materials include natural fibers, sustainable wood, metals, and other ethically sourced materials. We ensure that every product is not only unique but also environmentally responsible.

2. Are your handmade products customizable?

Yes, many of our handmade items can be personalized to suit your needs. Whether it's a custom color, size, or engraving, we work closely with our customers to bring their vision to life. Please contact us directly with your customization request.

3. How long will it take to receive my handmade product?

Each handmade item is crafted with care and attention to detail, so production time can vary. Typically, orders are processed within 5-10 business days. Shipping times depend on your location, but we offer expedited shipping options for faster delivery.

4. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination country. Please refer to our shipping policy page for more details on international shipping rates and delivery estimates.

5. How should I care for my handmade item?

To ensure the longevity of your handmade item, we recommend following the care instructions provided with each product. In general, we suggest keeping the product dry, avoiding harsh chemicals, and storing it in a cool, dry place when not in use.

6. Can I return or exchange my handmade item?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your handmade item, please refer to our return and exchange policy. Please note that custom or personalized items may not be eligible for returns or exchanges.

7. Do you offer gift wrapping for your handmade items?

Yes! We offer gift wrapping for many of our handmade products. If you're purchasing a gift, simply select the gift wrap option at checkout, and we'll make sure your item is beautifully packaged.

8. How can I contact you for additional questions about my order?

If you have any questions about your order or need assistance, please don't hesitate to contact us through our "Contact Us" page. We strive to respond to all inquiries within 24 hours.